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    • Inquire through text message, chat message (Viber, Skype, Facebook, Whatsapp, Line, Kakao Talk, We Chat, etc.) and/or a phone call to Platinum Karaoke Customer Service Representative.


    • CONTACT NOS: Tel no.: 866-1162 loc. 118 Globe no.: 0977-3789692 Smart No.: 0939-2497210 Give the following details: Full name, contact no/s., email address, date purchased, store purchased and Alpha serial no


    •  Give the number of months you want to be authenticated and Platinum Karaoke Customer Service Representative will compute the total quotation of payment. (no. of months x 150php = TOTAL PAYMENT) For payment, deposit your Cash payment to our bank accounts that will be sent to you through email or used and deposit thru Online Transfer application on your respective bank accounts. Note that once you deposit your payment you will send us a PROOF of PAYMENT through email for verification.


    • (Proof of payment: scanned or photograph of deposit slip) Verification of your payment will be within 24 hours after the Platinum Karaoke Customer Service Representative received the email of your proof of payment.


    • Then the Platinum Karaoke Customer Service Representative will inform you when the call authentication process will be. The authentication process will be done only during 9:00am to 5:00pm, Monday to Friday and 9:00am to 4:00pm, Saturday.


    AED 499.00 AED 349.00